The policy of BEST RENT AND TRAVEL Ltd., UIC: 124705817, with address: Varna, Primorski district, 48 Bregalnitsa Street, floor 2, aims to ensure compliance with the provisions of the Regulation.
BEST RENT AND TRAVEL Ltd. collects and processes personal data lawfully, fairly and in accordance with the principles and rights of individuals in relation to the processing of their personal data.
BEST RENT AND TRAVEL Ltd. processes personal data only in the following cases:
when processing is necessary for compliance with a legal obligation of BEST RENT AND TRAVEL Ltd.;
when processing is necessary for the performance of a contract (including a reservation) with BEST RENT AND TRAVEL Ltd., to which the individual is a party, or in order to take steps at the request of the individual prior to entering into a contract when identification is required;
when the individual has given clear consent for a specific, transparent and understandable purpose defined by BEST RENT AND TRAVEL Ltd.;
when processing is necessary to protect the vital interests of the data subject or another individual;
when processing is necessary for the legitimate interests of BEST RENT AND TRAVEL Ltd. or a third party in accordance with the Regulation;
other cases provided for in the Regulation.
BEST RENT AND TRAVEL Ltd. does not collect or process personal data that exceed its legal obligations or business needs.
If personal data must be used for purposes other than those originally specified, the company will inform the data subjects and request their explicit consent before processing the data for other purposes.
BEST RENT AND TRAVEL Ltd. collects and processes only the minimum amount of personal data necessary that:
is required by law;
is necessary for the performance of a contract;
is required for the purposes for which the data are collected.
The company ensures that personal data are processed accurately and kept up to date whenever possible.
Access to personal data is limited to the minimum number of authorized persons with the required competence and responsibility to protect the data.
BEST RENT AND TRAVEL Ltd. stores personal data for the following periods:
Tourist accommodation register data under Article 116 of the Bulgarian Tourism Act – according to the legally established deadlines.
Information related to hotel reservations, accommodation services, events, restaurant services and cancelled bookings – up to 5 years after the service has been provided or the contract has been terminated.
Financial and accounting documents, invoices and related tax information – up to 10 years according to tax legislation.
Correspondence, complaints and similar communications – 5 years.
Video surveillance recordings – up to 1 week.
Data processed on the basis of consent – until the consent is withdrawn.
Data may be stored longer if required by law or necessary to protect the legitimate interests of BEST RENT AND TRAVEL Ltd.
BEST RENT AND TRAVEL Ltd. processes data related to:
individuals visiting the website;
individuals making reservations through the website;
individuals using the accommodation and related services;
representatives of legal entities using the services.
Services may only be requested by persons over 18 years of age.
Individuals whose personal data are processed have the right to:
be informed about data processing;
access their personal data;
correct inaccurate data;
request deletion (“right to be forgotten”);
restrict data processing;
data portability;
object to data processing;
not be subject to automated decision-making, including profiling.
BEST RENT AND TRAVEL Ltd. operates a 24-hour video surveillance system in publicly accessible areas to ensure security.
Video monitoring is not conducted in guest rooms, sanitary areas or rest areas. Recordings are stored for 7 days.
Personal data may be processed for marketing purposes to provide personalized offers, promotions and news.
Data may include:
name
email address
phone number
Processing is based on explicit consent, which may be withdrawn at any time.
Email: [email protected]
Phone: +359 884 049 350
Address: Varna, Primorski district, 48 Bregalnitsa Street, floor 2
The competent supervisory authority in Bulgaria is the Commission for Personal Data Protection.
Address: Sofia 1592, 2 Prof. Tsvetan Lazarov Blvd.
Email: [email protected]
Phone: +359 2 915 3518
